Radio Mog Station Interview - Reddit

From YoshiP. Not something you see coming from a company every day.

…Really, it’s just one thing here. Of course I’m thankful and grateful for players to tell us that “we should do this, or this should be that” and whatnot, but verbal abuses are…(something we wish it can stop). Well, I would like to think myself as having a strong mental level in Japan, but not everyone shares the same mental strength as I do so…

Ever since the unfortunate release delay of the expansion and we did ask players to be mindful of spoilers, but for some reason there seems to be some antis (haters of the game) laying around attacking other players despite not playing the game and it was quite glaring, and I felt as if those strong words used in arguments against people ended up holding people back because of this. There is a frequently used example (or metaphor) here - It’s like seeing the condition of a car in New York Downtown gets worse when it’s already in bad enough condition. In other words, it’s somehow an acceptable mindset to let it happen.

Which is why…well, I mean there are new players who join this game and there are many players who come from other games and of course, this also means they are players who experience Endwalker as their first expansion, so it’s a given that there will be mistakes and errors here and there, but after 11 years of journey with players up to this point it does make me feel that the language used ended up a little overboard there. I mean, I can take it, even though it doesn’t make it less bad, but staff members will feel really down after getting those words when they gave their absolute best into trying to create something where everyone can enjoy, and this may end up making them no longer create things that are fun from there on. So I have only one request to every players out there - please imagine that you’re speaking face to face with a developer whom you may not know his name nor face and imagine how they’d feel before sending your feedback over, and I’ll be happy if people can do so politely.

(Halfway omitted)

That’s why, it will result in staff members getting gradually hurt and it’s especially evident when the staff member worked so hard on it, and this doesn’t help anyone, neither the staff members nor the players either. This will completely drain away their motivation and worse, they’ll end up quitting because of it, which is why I hope that everyone can understand that. Considering things have been getting really extreme lately, and with staff members putting their all to make it work…I mean, of course I don’t mean everything should be given praise. Mistakes are mistakes of course and they should be notified, but I’ll appreciate it if everyone can give careful thought in their thoughts and feedback before sending them over.


So different in a good way the communication between the devs and the players. It’s hard to think ill of them vs the resentment I harbor for Blizzard. Such a stark contrast between the two companies.