# Game crashes or locking

**URL:** https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186
**Category:** World of Warcraft
**Created:** [August 18, 2018, 12:37am UTC](https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186 "2018-08-18T00:37:01Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Dethklok](https://forums.oldtimersguild.com/user_avatar/forums.oldtimersguild.com/dethklok/32/91_2.png) [@Dethklok](https://forums.oldtimersguild.com/u/Dethklok)
#### Post date: [August 18, 2018, 12:37am UTC](https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186/1 "2018-08-18T00:37:01Z")

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Seems everytime I go into a dungeon or another instance, the game freezes and most of the time disconnects me.

Anyone else?

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### Author: ![Jerimilo](https://forums.oldtimersguild.com/user_avatar/forums.oldtimersguild.com/jerimilo/32/368_2.png) [@Jerimilo](https://forums.oldtimersguild.com/u/Jerimilo)
#### Post date: [August 19, 2018, 2:35pm UTC](https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186/2 "2018-08-19T14:35:44Z")

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Could be an addon? try without any addons to see…

Also clear the wow cache… [How too](https://us.battle.net/support/en/article/34721)

And delete all files in the Cache folder within your wow directory. Default install location —\> C:\Program Files (x86)\World of Warcraft\Cache

Could update your computers drivers as well…

Hope this helps

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### Author: ![Splutty](https://forums.oldtimersguild.com/user_avatar/forums.oldtimersguild.com/splutty/32/728_2.png) [@Splutty](https://forums.oldtimersguild.com/u/Splutty)
#### Post date: [August 19, 2018, 2:37pm UTC](https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186/3 "2018-08-19T14:37:39Z")

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Some people blame the new voice chat implementation, since that seems to be the common factor for a lot of them. That these issues started when the in-game voice chat was introduced.

I’ve disabled voice chat completely by creating a parental controls profile, and setting that to ‘no voice’.

Although in my case it wasn’t because of performance issues per se, but the fact that WoW kicks off a process for it, and keeps sending me messages in game constantly, for something that I will never use.

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### Author: ![Dethklok](https://forums.oldtimersguild.com/user_avatar/forums.oldtimersguild.com/dethklok/32/91_2.png) [@Dethklok](https://forums.oldtimersguild.com/u/Dethklok)
#### Post date: [August 20, 2018, 10:57pm UTC](https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186/4 "2018-08-20T22:57:36Z")

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Didn’t appear to be add-ons but the voice system.  
Disabled seems to have fixed it for me too. Thanks 🙂

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### Author: ![Jerimilo](https://forums.oldtimersguild.com/user_avatar/forums.oldtimersguild.com/jerimilo/32/368_2.png) [@Jerimilo](https://forums.oldtimersguild.com/u/Jerimilo)
#### Post date: [August 22, 2018, 11:38am UTC](https://forums.oldtimersguild.com/t/game-crashes-or-locking/5186/5 "2018-08-22T11:38:04Z")

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Glad its working !
