# Ashes publisher for EU
**URL:** https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450
**Category:** Ashes of Creation
**Tags:** news, video
**Created:** [August 22, 2018, 12:37pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450 "2018-08-22T12:37:03Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Splutty](https://forums.oldtimersguild.com/u/Splutty)
#### Post date: [August 22, 2018, 12:37pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/1 "2018-08-22T12:37:04Z")
So Hashberry posted this in Discord, and this has me seriously worried, because if it’s true, I most likely won’t be playing Ashes ☹
After my previous experiences with [my.com](http://my.com), there’s pretty much no way I’ll play the game with them as a publisher.
I’ll look into the possibility of playing on the US side, but working with [my.com](http://my.com) is a no-go for me.
Shame ☹
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### Author:  [@Nephthys](https://forums.oldtimersguild.com/u/Nephthys)
#### Post date: [August 22, 2018, 12:46pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/2 "2018-08-22T12:46:58Z")
Did you watch the Q&A steven did about it? All this panicking is seriously bizarre.
Intrepid has contract inked standards with them for security, server performance and priority.
[My.com](http://My.com) and [mail.ru](http://mail.ru) have agreed to make ashes their top priority over all other games, and increase their technical capabilities to match Intrepid’s US standards.
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### Author:  [@djoneser](https://forums.oldtimersguild.com/u/djoneser)
#### Post date: [August 22, 2018, 3:02pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/3 "2018-08-22T15:02:41Z")
I don’t like it either. I get it, there are just certain companies you cannot trust anymore. EA and Blizzard are 2 in my book, I wont pay then a cent for anything ever again.
At least the US accounts are not scheduled to be run by the same company.
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### Author:  [@Splutty](https://forums.oldtimersguild.com/u/Splutty)
#### Post date: [August 22, 2018, 3:10pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/4 "2018-08-22T15:10:32Z")
Neph, that’s all very nice and well, but the simple fact is, I don’t trust [my.com](http://my.com). Fullstop.
They’ve made similar promises in the past, released media stories, done Q&A’s, and each and every time they were utterly incapable of delivering what they promised.
I’m not panicking at all. I’m just stating that if I have to play through [my.com](http://my.com) I won’t be playing. Call it an utter lack of faith in the ability of [my.com](http://my.com) to do what they promise, if that makes you feel any better.
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### Author:  [@Bambi](https://forums.oldtimersguild.com/u/Bambi)
#### Post date: [August 23, 2018, 12:54pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/5 "2018-08-23T12:54:54Z")
You live in Europe Splutty?
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### Author:  [@Splutty](https://forums.oldtimersguild.com/u/Splutty)
#### Post date: [August 23, 2018, 12:59pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/6 "2018-08-23T12:59:41Z")
Yes Bambi, I live in the EU, Amsterdam to be precise 🙂 I have for most of my life (well, in The Netherlands anyway, not in Amsterdam per se).
One of the advantages of living where I live is that I’m 1 hop away from AMSIX, the Amsterdam Internet eXchange, which means that my overseas pings are generally in the 100-120ms range, which makes playing on US servers quite bearable.
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### Author:  [@Bambi](https://forums.oldtimersguild.com/u/Bambi)
#### Post date: [August 24, 2018, 1:28am UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/7 "2018-08-24T01:28:27Z")
Ah damn, I do feel for you then. I wouldn’t wish [My.com](http://My.com) on anyone. ;(
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### Author:  [@Bambi](https://forums.oldtimersguild.com/u/Bambi)
#### Post date: [August 30, 2018, 2:07pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/8 "2018-08-30T14:07:20Z")
Hunh, after that last statement by [My.com](http://My.com) it sounds like they have little to no control over game content, cash shop, etc. So it’s really just a matter of can you trust [My.com](http://My.com) to not get your account compromised! 😉 That, in itself is a pretty big question IMHO.
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### Author:  [@SidonieAlaise](https://forums.oldtimersguild.com/u/SidonieAlaise)
#### Post date: [August 30, 2018, 4:02pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/9 "2018-08-30T16:02:17Z")
I have been told that [my.com](http://my.com) is only handling the servers. As long as thats the case hopefully this will get a good launch.
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### Author:  [@Bambi](https://forums.oldtimersguild.com/u/Bambi)
#### Post date: [August 31, 2018, 1:27pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/10 "2018-08-31T13:27:57Z")
[My.Com](http://My.Com) will be hosting the game servers outside of North America. Sure, they could screw up that connectivity and response time for those playing _ON THOSE SERVERS_
But we’ll be playing _together_ as a guild, on a North American server anyway. It’s what we always end up doing right? They’ve already confirmed there’s no region lock, so as long as the latency isn’t a show stopper for those outside the Americas, we’ll all be on the Intrepid run/hosted/produced setup anwyay.
As far as I can see this doesn’t affect OTG presence in this title at all. We’ll be under the Intrepid self hosted umbrella all the way.
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### Author:  [@Bambi](https://forums.oldtimersguild.com/u/Bambi)
#### Post date: [August 31, 2018, 1:32pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/11 "2018-08-31T13:32:22Z")
So just to summarize: Ashes of Creation will be hosted/programmed and produced in North America by Intrepid, the original authors.
Outside of North America, [My.Com](http://My.Com) will be hosting servers and managing accounts only. They have zero control or impact on game content. Intrepid very rigidly controlls game/shop content for all regions.
This game is self-produced, as in Intrepid is footing the bill for everything in North America but couldn’t afford the servers, staff and local maintenance in other regions outside the US. They’ve contracted with [My.Com](http://My.Com) to do that for them overseas but none of the content will change between regions.
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### Author:  [@Splutty](https://forums.oldtimersguild.com/u/Splutty)
#### Post date: [August 31, 2018, 2:31pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/12 "2018-08-31T14:31:57Z")
As long as they don’t force EU players to use [My.com](http://My.com) for everything from payments to customer support, I won’t have any issues.
There have been games that do force people to use the customer support of their region regardless of what servers they play on. Which had some interesting results when that region’s customer support couldn’t actually do anything with the character since it was in another region…
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### Author:  [@Nephthys](https://forums.oldtimersguild.com/u/Nephthys)
#### Post date: [August 31, 2018, 5:21pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/13 "2018-08-31T17:21:08Z")
They have said you can choose where to make your account, so there is no forcing one way or the other.
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### Author:  [@Splutty](https://forums.oldtimersguild.com/u/Splutty)
#### Post date: [August 31, 2018, 7:03pm UTC](https://forums.oldtimersguild.com/t/ashes-publisher-for-eu/5450/14 "2018-08-31T19:03:10Z")
Yep. As I’ve said. We’ll see. Blizzard when they just started forced me to EU customer service even though I had an account on the US servers. I eventually had to use a proxy to get my issue resolved.
But since Ashes isn’t region locked, I doubt that’ll happen with them. So I’m hopeful I can actually play 🙂